Answers to your questions

If you do not find your answers here - you can always contact us

Do I receive a receipt after my booking?

  • You will receive the receipt 14 days prior to arrival.

Does the price include ski passes?

  • No, you can see the prices under each apartment.

At what time can I check in?

  • At 04:00 pm.

At what time do I have to check out?

  • At 10. am.

What items do I have to bring, when I stay in one of the apartments?

  • Teatowels, dishcloth, dish brush and soap

How do I get the key to the apartment?

  • Information is send together with the booking confirmation.

Do I have to bring towels and bed linnens?

  • If you do not want to bring your own, Alpentravel can take care of it for the amount of 10 Euros/person

Is final cleaning included in the price?

  • No, final cleaning is not included in the price.

How much snow are there on the location?

  • You can always follow the weather report here on

Do I have to bring a picture for the ski passes?

  • No.

What can I do if I have forgotten something in the apartment?

  • You can contact us on